newjil Privacy Policy

1. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), the data controller responsible for your personal information is newjil, the operator of the online gaming platform accessible at https://newjil.cam. newjil is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates in compliance with all applicable Philippine data protection laws.

All questions, concerns, or requests regarding the processing of your personal data should be directed to the newjil Data Protection Officer via the contact details provided in Section 14 of this Privacy Policy.

2. Information We Collect

newjil collects several categories of personal information from players. The specific data we collect depends on your interaction with the Platform. The categories of personal data collected by newjil include:

2.1 Account Registration Information. When you create a newjil account, we collect:

• Full legal name as it appears on your government-issued identification;
• Date of birth (required for 21+ age verification);
• Email address;
• Mobile telephone number registered in the Philippines;
• Residential address (province, city/municipality, and postal code);
• Username and encrypted password;
• Account security questions and answers (if configured).

2.2 Identity Verification (KYC) Documents. To comply with PAGCOR's Know Your Customer (KYC) requirements and anti-money laundering regulations, we collect copies of government-issued identification documents, which may include:

• Philippine passport;
• Driver's license issued by the Land Transportation Office (LTO);
• Unified Multi-Purpose ID (UMID);
• Social Security System (SSS) ID;
• PhilHealth ID;
• Postal ID issued by PhilPost;
• Voter's ID issued by COMELEC;
• Professional Regulation Commission (PRC) ID;
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months).

2.3 Payment and Transaction Data. When you deposit funds or request a withdrawal, newjil collects:

• Payment method details (GCash mobile number, Maya account identifier, bank account number for InstaPay/PesoNet transfers, etc.);
• Transaction amounts, timestamps, and status;
• Payment processor transaction references;
• Deposit and withdrawal history.

newjil does not store full credit or debit card numbers. Payment card processing is handled by PCI-DSS compliant third-party payment processors, and only tokenized or masked references are retained by newjil.

2.4 Gaming Activity Data. newjil automatically logs information about your gaming activity, including:

• Games played, bet amounts, and outcomes;
• Session duration and frequency;
• Bonus and promotion participation;
• Win/loss records;
• Account balance history.

2.5 Technical and Device Information. When you access the newjil platform, we automatically collect certain technical data, including:

• IP address and geolocation data (to verify Philippine jurisdiction compliance);
• Device type, operating system, and browser type;
• Screen resolution and device identifiers;
• Login timestamps and session data;
• Pages visited, clicks, and navigation paths on the Platform.

2.6 Communications. If you contact newjil support via live chat, email, or telephone, we retain records of those communications, including:

• Content of your messages and support tickets;
• Timestamps and communication channel used;
• Support agent notes and resolution outcomes.

3. How We Use Your Data

newjil uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, newjil processes personal data on one or more of the following legal bases:

4.1 Performance of a Contract. Processing is necessary for the performance of the contract between you and newjil (our Terms & Conditions). This includes account management, payment processing, and provision of gaming services.

4.2 Legal Obligation. Processing is necessary for compliance with legal obligations to which newjil is subject, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), tax reporting requirements, and the Data Privacy Act itself.

4.3 Legitimate Interests. Processing is necessary for the legitimate interests pursued by newjil or a third party, except where such interests are overridden by your fundamental rights. Legitimate interests include fraud prevention, platform security, internal analytics, and business continuity.

4.4 Consent. In certain circumstances, such as marketing communications, we process personal data based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. Data Sharing & Third Parties

newjil does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with the following categories of third parties in the circumstances described below:

5.1 Payment Service Providers. We share payment-related data with licensed Philippine payment processors (GCash, Maya, InstaPay, PesoNet, BDO, BPI, Metrobank, etc.) to process deposits and withdrawals. These providers process data in accordance with their own privacy policies and are bound by confidentiality obligations.

5.2 Game Providers. Gaming activity data may be shared with third-party game developers and suppliers whose games are offered on the newjil Platform. This data is used to facilitate gameplay, verify outcomes, and maintain game integrity. All game providers are contractually obligated to protect player data.

5.3 Identity Verification Services. We may share identity documents and verification data with licensed KYC and identity verification service providers operating in the Philippines. These providers assist newjil in fulfilling PAGCOR's mandatory identity verification requirements.

5.4 Regulatory Authorities. newjil is legally required to share certain player information with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies upon lawful request or as required by applicable regulations. This includes mandatory reporting of suspicious transactions under the AMLA.

5.5 Law Enforcement. Where required by Philippine law, court order, or where necessary to prevent or investigate fraud, money laundering, or other criminal activity, newjil may disclose personal data to the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or other relevant law enforcement bodies.

5.6 Service Providers. newjil engages carefully selected third-party technology vendors — including cloud hosting providers, analytics platforms, and customer support software providers — who process personal data on our behalf as data processors. All such vendors are contractually bound by data processing agreements that comply with the Data Privacy Act of 2012.

5.7 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of newjil's assets, personal data may be transferred to the acquiring entity. Players will be notified of any such transfer and of any material changes to this Privacy Policy that may result from it.

6. Data Retention

newjil retains personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes or enforce our agreements. The following retention periods apply:

Following the expiry of applicable retention periods, personal data is either securely deleted or anonymized so that it can no longer be associated with any individual player. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.

7. Data Security Measures

newjil implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the newjil Platform is encrypted using TLS 1.2 or higher. Sensitive data at rest — including passwords, payment information, and identity documents — is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and are bound by confidentiality obligations. Access permissions are reviewed quarterly;
• Two-Factor Authentication: newjil offers and encourages the use of two-factor authentication (2FA) for all player accounts to prevent unauthorized access;
• Security Audits: The newjil Platform undergoes regular penetration testing and security audits conducted by independent third-party security specialists;
• Incident Response: newjil maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to affected players, newjil will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and affected players will be notified promptly;
• Staff Training: All newjil personnel who handle personal data receive regular training on data protection obligations and security best practices.

8. Cookies & Tracking Technologies

newjil uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit the Platform. The following categories of cookies are used:

8.1 Strictly Necessary Cookies. These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies, security tokens, and cookies required to maintain your login state. These cookies do not store personal information beyond what is necessary for Platform operation.

8.2 Functional Cookies. These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming preferences — so you do not have to reconfigure them on each visit.

8.3 Analytics Cookies. newjil uses analytics cookies to understand how players use the Platform — which pages they visit, how long they stay, and what features they use most. This data is used in aggregate and anonymized form to improve Platform performance and user experience.

8.4 Managing Cookies. You can control cookie settings through your browser preferences. Disabling certain categories of cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate. For detailed guidance on managing cookies, refer to your browser's help documentation.

9. Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by newjil:

9.1 Right to Be Informed. You have the right to be informed of how your personal data is being collected, processed, used, and retained. This Privacy Policy fulfills that obligation. If you have further questions, you may contact our Data Protection Officer.

9.2 Right to Access. You have the right to request a copy of the personal data that newjil holds about you, as well as information about how that data is being processed. Access requests will be responded to within fifteen (15) business days of receipt.

9.3 Right to Correction. You have the right to request correction of any inaccurate or incomplete personal data that newjil holds about you. You may update certain account information directly via your account settings. For corrections to KYC documents or other sensitive data, please contact our Data Protection Officer.

9.4 Right to Erasure. You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing applies. Note that certain data must be retained to fulfill PAGCOR regulatory and AMLA compliance obligations, which override the right to erasure in those specific contexts.

9.5 Right to Data Portability. You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit that data to another controller where technically feasible.

9.6 Right to Object. You have the right to object to the processing of your personal data for direct marketing purposes. Upon receipt of such an objection, newjil will cease processing your data for marketing purposes immediately.

9.7 Right to File a Complaint. If you believe that newjil has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Marketing Communications

Where you have provided explicit consent during account registration or subsequently via your account settings, newjil may send you promotional communications including bonus offers, free spins announcements, seasonal promotions, and platform updates. These communications may be delivered via SMS to your registered mobile number, email to your registered email address, or via in-platform notifications.

You may withdraw consent to receive marketing communications at any time by updating your notification preferences in your account settings, or by contacting newjil support. Withdrawal of marketing consent does not affect your ability to use the Platform or the lawfulness of any processing based on consent prior to its withdrawal.

Please note that certain non-promotional communications — such as transaction confirmations, security alerts, responsible gaming notifications, and regulatory communications — are sent regardless of your marketing preferences, as these are essential account communications required by newjil's operating obligations.

11. Protection of Minors

newjil's Platform is strictly intended for adults aged 21 years and above. This requirement is mandated by PAGCOR regulations and strictly enforced through our KYC identity verification process. newjil does not knowingly collect or process personal data from persons under the age of 21.

If newjil becomes aware that personal data has been collected from an individual under 21 years of age — whether through registration, payment processing, or any other means — the associated account will be immediately suspended and all collected personal data will be securely deleted in accordance with applicable data protection laws. Any funds associated with an underage account will be handled in accordance with PAGCOR's prescribed protocol.

Parents and guardians who believe a minor may have created a newjil account should contact our support team immediately at [email protected] so that the account can be reviewed and closed.

12. International Data Transfers

newjil's primary data processing infrastructure is located within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game developers — may process data in other jurisdictions. Where personal data is transferred outside the Philippines, newjil ensures that appropriate safeguards are in place to protect your data to the same standard as required by the Data Privacy Act of 2012.

Such safeguards may include standard contractual clauses approved by the National Privacy Commission, binding corporate rules where the recipient is part of a corporate group, or transfers to jurisdictions that have been determined to provide an adequate level of personal data protection. If you have questions about any specific international data transfer, please contact our Data Protection Officer.

13. Changes to This Privacy Policy

newjil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, newjil will notify registered players by email and/or via an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy reflects when the most recent version became effective. Your continued use of the newjil Platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the updated Privacy Policy, you should contact support to close your account before the effective date of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how newjil protects your personal information.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or have concerns about how newjil handles your personal information, please contact our Data Protection Officer using the details below:

If you are not satisfied with newjil's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the government body responsible for enforcing the Data Privacy Act of 2012.

For concerns related to newjil's gaming operations or regulatory compliance, you may also direct complaints to the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees newjil's operating license.